Many customers ask us about sex toy warranties, repairs, returns and exchanges.

Sexyland offers a 12 month warranty for products that have a manufacturer's fault. Please contact a Fun Specialist to assist with a return, via:

Live Chat: 9am – 6pm, 7 days.
Phone: 1800 885 239 9am-midnight 7 days.

To offer customers a level of risk free reassurance on their purchases Sexyland offers a 12 month extended warranty on all adult toy purchases. We will happily replace, refund, or offer a credit note to the purchased price. If the product is out of stock or discontinued, we will contact you to let you know what your replacement options are.


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