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Sexyland - PRIVACY POLICY

At Sexyland your privacy is important to us.

We recognise that your personal information is also important to you and we share your concerns about how information is collected, used and shared. Sexyland is committed to safeguarding your personal information and will always handle your personal information securely and carefully.

Sexyland is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding on how we collect and use customer information.

Why do we collect this information?

We collect information for a number of reasons including:

  • To deliver products or services to you
    •To better understand your requirements and preferences
    • Improve our service
    • Provide offers that are of greater interest or benefit to you

How do we collect this information?

We collect information in a number of ways:

  • When you order goods or services, particularly when those products are delivered
    • If you join our CUSTOMER FIRST or ‘FUN PASS’ programs
    • When you shop in our stores and use your ‘CUSTOMER FIRST’ card

 What information do we collect?

The personal information we collect is in most cases supplied by you when you place an on-line order, provide feedback to us or join our Customer First and Funpass programs. The personal information collected includes;

  • Name
    • Address
    • Delivery address
    • Phone number
    • E-mail address
    • Age details
    • Sex M/F
    • D.O.B
    • Purchase information

Who do we share your information with?

We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery. This includes organisations such as major delivery companies, mail houses and third party fulfillment contractors. We may also disclose personal information to government authorities as required by law. In these circumstances, Sexyland will ensure that these third parties undertake to protect your privacy.

How can I access or update my personal information? 

If you would like to access or update your personal information, email our customer service department at support@sexyland.com.au

Google Analytics 

 Sexyland uses Google Analytics to collect and analyse user data on our website or digital platforms. We prioritize the protection and privacy of your personal information and strive to provide transparency regarding the collection, usage, and sharing of data through Google Analytics. Please ensure you read this policy carefully, and understand our practices and how your information is handled. 

Data Collection 

When you visit our website and interact with any of our digital platforms, Google Analytics automatically collects certain information about your browsing activities. This includes but is not limited to: 

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Referring website or source
  • Pages visited and time spent on each page
  • Clicks, scrolling, and mouse movements
  • Demographic information (age, gender, interests) if available

 Purpose of Data Collection

We use Google Analytics to gain insights into our website’s performance, user behavior, and demographics. The data collected allows us to: 

Understand how users navigate our website

Improve our website’s functionality and user experience

Measure the effectiveness of our marketing campaigns

Personalize content and tailor our offerings to user preferences

Analyze trends and patterns to optimize our business strategies

 Google Analytics and Cookies

 Google Analytics uses cookies, which are small text files placed on your device to track and store information. These cookies collect anonymous data unless you choose to provide personally identifiable information voluntarily. You can manage all your cookie preferences through your settings in your browser or opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

 Data Sharing

 We may share the collected data from Google Analytics with our trusted partners, affiliates, or service providers who assist us in operating our business effectively. However, we do not and will not disclose any personally identifiable information to these third parties unless necessary for the purposes stated in this Privacy Policy or required by law.

 Google Ads Remarketing 

 Sexyland used Google Ads remarketing. Third-party vendors, including Google, show our ads on sites across the internet and use cookies from our website to serve ads based on your past visits to this website. 

 Visitors can choose to opt out of Google cookies and trackers by visiting the Ads Preference Manager or you can opt out of a third-party vendor’s cookies by visiting Network Advertising Initiative opt-out page.

Marketing Offers

If you receive marketing offers from Sexyland and do not wish to receive them in the future, please email our customer service department at support@sexyland.com.au

A copy of the Sexyland Australia Pty Ltd. Privacy Policy is available from Sexyland’s website at www.sexyland.com.au or you can request a copy by emailing our customer service department at support@sexyland.com.au 

More information

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at https://www.privacy.gov.au/

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